Very good, matches the photos in the ad. Arrived quickly.
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Olivia Smith , Chloe Taylor and over 1,500 are in love with our pieces!
The Charlotte Crossbody Bag was created for days on the go. Worn across the body, it sits comfortably against your side so you can forget about it: your keys, mobile phone, and wallet stay safely in place as you walk, hop on the bus, or drop into a shop.
The tan strap creates a lovely contrast with the body of the bag, while the central gold detail catches the light without being over the top. It is a compact handbag with a refined presence.




Type: Compact crossbody bag
Material: Vegan leather
Strap: Adjustable, tan-tone shoulder strap
Closure: Top zip closure
Detail: Gold-tone central insert
Capacity: Mobile phone, wallet, and keys
Colours: Black, Night Blue, Pearl Grey, Cherry Red, Ivory, Hazelnut
Care instructions: Wipe clean with a soft, slightly damp cloth

Once your order is placed, please allow 1 to 3 working days for us to perform a thorough quality check and carefully package your items. This ensures that every piece meets our premium standards before being dispatched.
After your package is ready, it will be handed over to our delivery partners. Most orders are shipped via Royal Mail, though we may also use other trusted couriers such as DPD or EVRi to ensure the most efficient delivery.
Average delivery times typically range between 8 and 11 working days. You will receive a tracking number with your shipping confirmation, allowing you to follow your parcel's journey with peace of mind directly on our website.
We take great pride in the craftsmanship of our pieces!
To ensure you are perfectly satisfied with your selection, we offer a 30-day return window.
We simply ask that pieces are returned in their original, unworn condition.
Delivery is on us today!
Overall rating: 4.8 / 5 from 228 reviews.
Very good, matches the photos in the ad. Arrived quickly.
K A. 5/5
I love the material and the compartments, I am more than satisfied, I recommend it.
P R. 5/5
Excellent quality, well-made, beautiful. I highly recommend it.
Shopper 5/5
I loved the bag
Shopper 5/5
Beautiful and well-made, I've already bought another one because I loved it.
Shopper 5/5
Great product, the bag is beautiful, perfect finish. Excellent value for money, highly recommended.
Shopper 5/5
Beautiful bag just like in the picture
Shopper 5/5
It's a bag of a good size, it can hold several things. I really liked it and highly recommend it; the material is of very good quality.
Shopper 5/5
The bag is beautiful, practical, and very useful. It has two compartments, and the strap is adjustable. The seller shipped quickly and it arrived before the expected delivery date.
Shopper 5/5
The bag is nice. It can hold quite a lot of stuff, including a 500ml bottle.
Shopper 5/5
As described
A R. 4/5
It arrived a little later than expected, but it did arrive. For the price, it's very good.
Shopper 5/5
My bag arrived I'm in love, it's beautiful!!! You can buy without fear, it's exactly like the picture, perfect
Shopper 5/5
L am satisfied with the purchase.
Shopper 3/5
P O. 4/5
B A. 5/5
Thank you very much to the seller, the bag is beautifully sewn, small but quite spacious. I recommend it.
Shopper 5/5
Well, something small and simple is fine.
Y N. 4/5
Shopper 5/5
Perfect, matches the description, fast delivery, thank you to the seller. I did not communicate with the seller. Very nice bag, this is the 3rd one I've bought, this one is for a gift.
Shopper 5/5
G S. 5/5
The bag is beautiful, I found the material to be great.
Shopper 5/5
Nice sling bag
Shopper 5/5
Shopper 4/5
I really liked the bag.
Shopper 4/5
Completely satisfied, black with brown details. Very practical. I loved it.
Shopper 5/5
Excellent. Beautiful bag!
Shopper 5/5
Good
Shopper 5/5
Received quite quickly, just as shown in the photo. The bag is made of faux PU leather, it's very nice. You can put quite a few small items in it, I recommend it, and it was well packaged and protected.
Shopper 5/5
M N. 5/5
Shopper 5/5
The bag is beautiful and has a good size.
Shopper 5/5
Shopper 5/5
U K. 5/5
Perfect, I loved it. Exactly as advertised and arrived super fast. Just buy it!
A R. 5/5
Beautiful
R A. 5/5
A R. 5/5
A N. 5/5
The handbag is beautiful, small but spacious, neatly made, I really liked it. It matches the description and the seller's photo. Looks even better in person. Soft, pleasant to touch faux leather, good fittings. The strap is a bit stiff, but I hope it will straighten out. Shipped quickly. There was no need to communicate with the seller.
I R. 5/5
bag for everyday use! Good size, quality as advertised.
Shopper 5/5
We aim to process most orders within 1 to 2 working days. Every piece undergoes a thorough quality check and careful packaging to ensure it reaches you in perfect condition; for this reason, please allow up to 3 working days for dispatch.
Should the preparation of your order exceed this timeframe, please do not hesitate to contact us at support@velvethaven.com — we will personally look into it for you as a priority.
On average, delivery takes between 8 and 11 working days. As soon as your parcel is on its way, we will email you a tracking number so you can conveniently follow its journey.
Yes, all prices displayed on our website are fully inclusive of UK VAT.
For all orders with a total value below £135, no additional taxes or duties will be charged upon delivery—the price you see at checkout is exactly what you pay.
Please note that for orders exceeding £135, your parcel may be subject to local customs duties and import VAT charges upon arrival in the UK. These fees are determined by UK customs authorities and are the responsibility of the recipient. If you are planning a larger purchase, we kindly recommend placing separate orders below the £135 threshold to ensure a seamless, duty-free delivery experience.
Yes, you have a full 30 days to return your items. We want you to feel completely confident in your selection, so you are welcome to try your pieces on at your leisure.
If for any reason you are not completely satisfied, simply contact us at support@velvethaven.com and we will guide you through the return process.
Please note that to be eligible for a return, all items must be in their original, unworn, and undamaged condition.
For a secure and seamless checkout, we accept the following payment methods: Visa, Mastercard, American Express, and Maestro.
We also support Apple Pay and Google Pay for your convenience.
Yes, an order confirmation will be sent to your inbox immediately after your purchase is complete.
If you cannot find the email, please check your promotions or spam folders just in case.
Should it still be missing, please do not hesitate to contact us at support@velvethaven.com — we would be more than happy to assist you!
Absolutely! Delivery is on us.
We truly value every one of our customers and want your shopping experience with us to be a pure delight.
As soon as your parcel is dispatched, we will send you a tracking number via email.
You can also track your order using your order number and email address. Simply click on the ‘Track My Order’ section in our main menu and enter your details.
For swift and secure arrival, we primarily trust Royal Mail Tracked for all our deliveries. Should they be unavailable, we ensure your garments are sent via another premium courier, such as DPD or EVRi, to maintain our high standards. We are pleased to offer free delivery on all orders across the UK, providing peace of mind from our door to yours.
Shop with peace of mind using your preferred credit or debit card. Your data is fully protected through advanced industry-standard encryption, ensuring every transaction is seamless and secure from start to finish.
Not quite the perfect fit? Please don’t worry—we want you to love everything you choose. You can return your items within our extended 30-day window. Simply ensure the pieces are in their original condition, unworn, and with all tags attached. Contact us at support@velvethaven.co.uk and we will be delighted to guide you through the process.